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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sam

March 27, 2026

5  out of  5
rating by Sam
"Autumn was amazing in helping me get auto insurance through StateFarm. She made the process a breeze, steadily & patiently going above & beyond. She was able to explain things thouroughly while being very clear & concise. She was professional yet personable & I felt comfortable enough to get curious about details. Who knew switching insurance was something to smile about? The phone call didn't feel as long as it was at all. Thanks for the great rate!"
We responded:
"Thank you for the wonderful review! Autumn takes pride in providing professional, thorough, and personable service, and we’re thrilled she was able to make your experience seamless. We truly appreciate your trust in us for your vehicle insurance."
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Jose guerra

March 26, 2026

5  out of  5
rating by Jose guerra
"Eddie from state farm went above and beyond to help me get a good home and auto policy. Very helpful. Professional. Informative and good listener. Got me the best quote and helped me lower my premiums to something i can afford without taking from my home insurance needs. Thank you eddie and state farm highly recommend these guys"
We responded:
"Thank you so much for your kind words! We’re thrilled Eddie could go above and beyond to help you get the best home and auto policy while keeping your premiums affordable. We truly appreciate your trust in him and State Farm for your insurance needs!"
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Jennifer Zeberg

March 13, 2026

5  out of  5
rating by Jennifer Zeberg
"I just changed my homeowners insurance to State Farm, Robert Coffman was the account rep, at the Sugarland office!! He was so awesome to work with!! Told him the coverage that I needed, sent me the quote and he's sending in the paperwork to my lender! Yay!! Check that off my list of things to do!!"
We responded:
"Thank you for sharing your experience! We’re so glad to hear that Robert made the process of switching your homeowners insurance smooth and easy. It’s great that he was able to quickly get you the quote and help coordinate the paperwork with your lender. We appreciate you choosing State Farm and are here if you ever need anything!"
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MJ Triola

March 13, 2026

5  out of  5
rating by MJ Triola
"Brittany did a superb job helping me confirm my insurance coverage for the lienholder on my new Chevy Malibu. They are an out-of-state credit union who said either prove you have these types of car insurance at this level OR we'll charge you for what we think you should have. On the same day I spoke to her Brittany provided me with an "insurance binder" which provided the exact information I needed to satisfy the credit union's insurance verification website. Thanks, Brittany, it worked like a charm. Thanks, Al, for making this relatively painless."
We responded:
"Thank you for sharing your experience! We’re so glad Brittany was able to help you quickly confirm your insurance coverage and provide the insurance binder you needed for your credit union. She truly takes pride in making sure everything is clear and handled efficiently. We appreciate you trusting us to help make the process smooth and relatively painless. Enjoy your new Chevy Malibu! "
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Kendra Jackson

March 9, 2026

5  out of  5
rating by Kendra Jackson
"Autumn educated me and affirmed me on the changes happening with the accounts; helped me appreciate the bundle strategy, and saved me a few cents, and she laughed at my jokes! Thanks, Autumn. Feel better soon!"
We responded:
"Thank you for sharing your experience! We're glad Autumn could educate and support you, help with the bundle strategy, save you some money, and even share a laugh. We appreciate your kind words and well wishes! "
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Russell Zamora

March 3, 2026

5  out of  5
rating by Russell Zamora
"Spoke with Autumn regarding an insurance quote l was assisted by her to sign up for a policy today. She’s very kind and very helpful she’s amazing!!!"
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Lavonia Kimani

February 19, 2026

5  out of  5
rating by Lavonia Kimani
"Autumn was a dear to work with; she was professional, yet friendly. She was very knowledgeable and patiently answered all my questions. Outstanding service!"
We responded:
"Lavonia, thank you for the kind words! Autumn is a big asset to our team and our customers love her! So happy to hear you were taking care of! "
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Oscar Raúl Murillo

January 30, 2026

5  out of  5
rating by Oscar Raúl Murillo
"Excellent customer service, l got a very good price on my insurance, Mr Arturo was always kind and efficient, thank you!"
We responded:
"Oscar, thank you for your thoughtful review! I'm proud of our team for always putting our customers first and handling every situation with professionalism and care. We truly appreciate you and are always here when you need us. - Al "
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Elijah Thomas

January 6, 2026

5  out of  5
rating by Elijah Thomas
"I spoke with Autumn regarding an insurance quote last week and was assisted by her to sign up for a policy today. This was first time shopping for car insurance, but Autumn was super helpful explaining the process and going over the coverage I was looking for. The website was user friendly and the agents quickly contacted me over the phone to assist. I am definitely very happy with the service and assistance I received and am looking forward to utilizing State Farm as my insurance."
We responded:
"Elijah, I’m so glad Autumn could help you with your first car insurance experience and make everything easy to understand. I really appreciate you choosing us and look forward to having you as part of the State Farm family. Thank you for sharing your experience! - Al "
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Joann Whocares

December 4, 2025

5  out of  5
rating by Joann Whocares
"Autumn Braxton is awesome! She was very responsive and informative."
We responded:
"Joann, thank you for taking the time to share this! I’m really glad to hear you had such a great experience with Autumn. We appreciate your kind words. - Al "
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Q Felder

October 30, 2025

5  out of  5
rating by Q Felder
"I am absolutely thrilled with the outstanding service and professionalism provided by Agent Ronel Clay. She goes above and beyond to ensure that every question is answered clearly and every coverage option is tailored perfectly to my needs. Her energy is unmatched and her responsiveness is top notch. —I never have to wait to hear back, and she makes the entire insurance process seamless and stress-free. Ronel’s knowledge and dedication make me feel truly valued as a customer, giving me full confidence that I am in excellent hands. I highly recommend Ronel to anyone looking for an insurance agent who cares deeply about their clients and delivers exceptional service every time. Al Johnson you got a gem !"
We responded:
"Thank you for your amazing review, Q! I’m thrilled to hear that our team has provided you with outstanding service and made the insurance process seamless and stress-free. We truly appreciate your recommendation, and we're always here to make sure you feel valued and supported. - Al"
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Lakeitha Kirven

October 24, 2025

1  out of  5
rating by Lakeitha Kirven
"The service sucks....nobody hardly answers the phone. They were the hold up on me closing for my house because no one would call the mortage company to verify my insurance."
We responded:
"Lakeitha, I’m sorry you had to experience that frustration. I want to clarify that our team works hard to promptly answer calls and coordinate with mortgage companies to verify insurance. Delays are rare and usually involve factors outside of our control, not a lack of effort on our part, such as our phone system having issues because of the AWS outage. I am happy to hear that Autumn and Alyssa were able to resolve the issue with the mortgage company. Please reach out to me directly at the office or email if you need anything else. - Al"
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Caesar Garcia

October 24, 2025

5  out of  5
rating by Caesar Garcia
"Eddie was excellent great service and some money saving quote"
We responded:
"Thank you for sharing your experience, Caesar! I’m glad to hear Eddie provided excellent service. He truly cares about making sure every customer feels supported, and we’re lucky to have him on the team! - Al"
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V4P INFO

August 28, 2025

5  out of  5
rating by V4P INFO
"I just want to say thank you to Autum Braxton for taking care of me at State Farm. She is awesome patient and kind. It's not often you meet people that want the best for you. We need to keep these kind of people close!! Give state farm a call and tell them you want to speak to AUTUM B!!!"
We responded:
"Hello, thank you for the amazing review! Autumn truly is one of a kind, and we're lucky to have her on our team. I'm so glad she made your insurance experience a great one. I'll share your kind words with her. We're always here when you need us! - Al "
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Nan

August 22, 2025

5  out of  5
rating by Nan
"Autumn was very helpful"
We responded:
"Nan, thank you for the review! I'm glad to hear Autumn was helpful — we're lucky to have her on the team. Let us know if there's ever anything else we can do for you! - Al "
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Lisa Shannon Wechie

August 15, 2025

5  out of  5
rating by Lisa Shannon Wechie
"Spoke with Autumn for a car insurance quote. Very professional, personable and knowledgeable. Received higher coverages and more for half the price I was paying previously. I have to commend Autumn on her customer services skills because it is something that is severely lacking these days. Thank you Autumn for your exceptional service. 😊"
We responded:
"Lisa, thank you for the kind words and thoughtful review! I'm thrilled to hear Autumn provided professional service. She truly goes above and beyond for our customers. We're lucky to have her on the team. I'll be sure to pass along your compliments. - Al "
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James

August 5, 2025

5  out of  5
rating by James
"Autumn took her time with me and didn’t make me feel rushed walked me thru multiple options and got me full coverage for $130 cheaper per month than all other competitors easy and smooth will do business again"
We responded:
"Thank you for your kind words, James! I’m delighted to hear that Autumn was able to assist you and that you had a positive insurance experience. We appreciate your feedback and look forward to helping you again in the future! - Al "
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Bera Ocura

August 1, 2025

5  out of  5
rating by Bera Ocura
"Eddie C. assisted me with my insurance. He took the time to explain my options and benefits in detail. Best part, great rate!"
We responded:
"Bera, thank you for the great review! I’m glad to hear you’ve had a positive insurance experience with our team. Being helpful and proactive is what we strive for, and we truly appreciate your support! - Al "
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Isabel Sanchez

July 29, 2025

5  out of  5
rating by Isabel Sanchez
"Magnifica attention de Eddy me ayudo a tener un buen precio para mi auto insurance muchas gracias muy agradecida"
We responded:
"Isabel, ¡Gracias por sus amables palabras! Me alegra saber que nuestro equipo le brindó una experiencia de seguro tan positiva. - Al "
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Orlando Bustamante

June 27, 2025

5  out of  5
rating by Orlando Bustamante
"Thanks ir Eddi Chavira"
We responded:
"Thank you for the 5-star review, Orlando! I truly appreciate your support—it means a lot to me and the team. - Al "
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Itsel Guerrero

June 25, 2025

5  out of  5
rating by Itsel Guerrero
"Big shoutout to Autumn! She made the process of switching to State Farm fast and easy."
We responded:
"Itsel, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Al "
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Layla Lazarine

June 6, 2025

5  out of  5
rating by Layla Lazarine
"Roneld Clay "Nel" is, simply put, the best! She cut my auto policy amount from progressive in half. Such a sweet lady, who actually has your best interest at heart! Thank you Nel!"
We responded:
"Layla, thank you so much for your kind words! I’m thrilled to hear that you had such a positive experience and felt well taken care of. Providing top-tier, professional service is always our goal. We truly appreciate your feedback and look forward to assisting you again! - Al "
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Sofia Cardenas

May 30, 2025

5  out of  5
rating by Sofia Cardenas
"Rodrigo was incredibly patient and helpful throughout the entire process of getting insurance. He really took the time to listen to my needs and made sure everything was clear and easy to understand. You can tell he truly values his clients and goes above and beyond to help. I highly recommend him to anyone looking for an insurance agent who genuinely cares!"
We responded:
"Sofia, thank you for your kind words! I'm thrilled to hear that Rodrigo provided you with such a positive insurance experience, and made the process smooth and clear for you. Your recommendation means a lot to us! - Al "
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Cesar Pedroza

May 28, 2025

5  out of  5
rating by Cesar Pedroza
"Muy buen servicio y atención al cliente 100%"
We responded:
"Cesar, ¡Muchas gracias por tu reseña! Nos alegra saber que quedaste satisfecho con nuestro servicio y atención al cliente. Estamos aquí para ayudarte siempre que lo necesites. ¡Esperamos verte pronto! - Al "
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Sanders Tactical Performance

May 27, 2025

5  out of  5
rating by Sanders Tactical Performance
"Oscar is absolutely amazing! I’ve never been helped so gracefully with insurance. He was very knowledgeable and helpful. He is a great representative of State Farm! I feel he went above and beyond to make sure I was satisfied, I will definitely recommend family and friends."
We responded:
"Thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Al"