State Farm® Insurance Agent Al Johnson

"Rodrigo was extremely helpful getting me setup with car insurance. I called about 8 different auto companies but I settled with Rodrigo at State Farm because of the customer service and price! Rodrigo was extremely patient and never got annoyed with my million questions. He tried every scenario possible to get me the best discount and I was very pleased with the price I was given. Definitely recommend this place."

"After trying to reach an agent for over a week I was ready to give up. I then decided to give one last try and text the agent contact number provided. I received a text reply with an introduction from Evalina Baker saying she'd call me at 1:30pm if that was ok. My phone promptly rang at 130pm! Evalina was able to take care of my needs and I was able to receive my new policy today. I'm very thankful to her as an agent. She restored my faith! Thanks Evalina!!!!"

"(Translated by Google) Mr. Rodrigo has given me excellent service, he has explained everything to me in great detail, in short, a good insurance was solved for me and I will recommend it to friends and family. (Original) El señor Rodrigo me ha dado un servicio excelente ,me ha explicate todo con lujos d detalles ,en fin me resuelto un buen seguro y lo recomendare con amigos y familiares."

"Oscar Yau is an excellent State Farm agent. Due home insurance amount increase, I consulted him for advice. He answered all my questions thoroughly and found the policy that’s just right for me! Not only did Oscar help me save on my home insurance, he also updated my car insurance for better coverage and lower monthly cost! I’m a happy customer and will continue use state farm thanks to Oscar"

"Absolutely horrible customer service, extremely unprofessional, rude, and doesn’t care about their customers. Every time I called they were so rude to me and were very inefficient when getting things done. I definitely DO NOT recommend this agent, I’m glad I made the switch to Kevin Luong!!!"

"(Translated by Google) Super satisfied with the professional attention and good ethics of Mr. Rodrigo Baez. My recommendation is that they request their assistance (Original) Super satisfecho con la atención tan profesional y buena ética del Señor Rodrigo Baez. Mi recomendación es que soliciten su asistencia"

"Worst customer service I've ever experienced. I have asked the agents at Al Johnson's office multiple times to correct the apartment number on my rental insurance. I recently reached out to them to get an updated interested party on my renters policy to give to my leasing office. The policy they gave me STILL had the incorrect apartment number listed... after living in the apartment for over a year. The agent proceeded to argue with me, telling me that the apartment number was correct until she finally opened the email and saw the incorrect information. This type of terrible customer service is just an example of the condensing, rude, inconsistent and unreliable service from this office. Run as far away from Al Johnson's office as you can and choose one of the many other offices that State Farm has to offer."

"Worst customer service agents and front associates. I’ve been with State Farm for a while, I called to add a vehicle, I gave them all the information they asked and I still received the wrong quote for a wrong vehicle. The person I spoke to had an attitude, and I didn’t even call late in the day. I ended up calling the 1800 number and they were able to help. I called this week on Monday asking for a quote on a trailer, the lady that answered told me I had to text her the trailer information because they didn’t deal with that type of insurance. I text her all my information and never received a call back. I called them to get a follow up and the guy that answered gave me an attitude and he told me he didn’t know how long it will take that I have to wait for my quote, today is Thursday. There’s no way it should take this long to get a quote. It has been very frustrating trying to work with them, I will definitely be changing. Go with a different agent!!!"

"Autumn Braxton the best sales person I’ve ever had call and try to earn my business. I didn’t receive the quotes until after Midnight. But that’s not her fault. Normally in doing business with ins companies it takes a while for emails to go out the State Farm email servers. Please note when I get back to houston my plan is to sit down with my daughter snd have her transfer my ins to you. I’m in Salt Lake City utah right now."